Frequently Asked Questions
Everything you need to know about our authentic Italian delicacies.
How do you ensure the freshness of your food during shipping?
All Michael Angelo's orders are packed in insulated thermal liners with dry ice or non-toxic gel packs to maintain optimal temperature throughout the transit process.
What is your policy on returns and refunds?
Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or incorrect, please contact our support team within 24 hours for a full refund or replacement.
Do you offer gluten-free or vegetarian options?
Yes, we offer a dedicated selection of gluten-free pastas and vegetarian-friendly sauces. Please check the 'Dietary Needs' filter on our product page for a full list.
Where can I find the cooking instructions for my meals?
Each product comes with a printed instruction card. Additionally, you can find detailed oven and microwave instructions on the specific product page on our website.
Can I track my delivery in real-time?
Once your order is processed, you will receive an email with a tracking number. We recommend monitoring this link closely to ensure someone is available to receive the package upon arrival.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and digital wallets like Apple Pay and Google Pay for a secure checkout experience.