Returns & Exchanges
At Michael Angelo's, we take pride in the quality of our authentic Italian meals and want you to be completely satisfied with every bite. Due to the perishable nature of our food products, we offer a dedicated resolution process for any orders that do not meet our high standards of excellence.
Inspect Your Order
Upon arrival, please immediately inspect your package for any signs of damage or temperature compromise to ensure the safety of your meal.
Contact Customer Care
If your order is damaged or incorrect, email our support team within 24 hours of delivery with your order number and clear photos of the issue.
Quality Assessment
Our culinary quality control team will review your claim within 2 business days to determine if a replacement or credit is appropriate.
Resolution Delivery
Once approved, we will either ship a fresh replacement of your favorite Michael Angelo's dish or issue a full refund to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing